Appointment Setter (Scheduler)

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Empresa

Oclinicals

Descripción de la Empresa

IMPROVE PATIENT CARE Making sure we get patients in the office on time improves the quality of healthcare your practice provides. Patients who have a multi-year gap between visits may forget when their colonoscopy is due, or not remember the practice where it was last performed and in some cases, the doctor that performed it. Our proactive, and conscientious recall process addresses that common problem. Patients appreciate the reminder – especially when OCLINICALS makes it so easy to schedule an appointment.

Departamento

Tegucigalpa

Localidad

Tegucigalpa

Salario

540

Tipo de Contratación

Tiempo Completo

Descripción de la Plaza

RESPONSIBILITIES:
 Ensure to set and follow up on patients appointments.
 Perform real time management and scheduling duties (Company Systems).
 Ensure efficient performance through balancing human and technical resources.
 Administer policies and procedures to assure consistency.
 Maintain complete knowledge of all service tasks and programs, as well as system and
telecommunications capabilities.

EDUCATION:
 College degree or equivalent work experience.

REQUIREMENTS/QUALIFICATIONS:
 Call Center Experience it’s a must (Sales Experience)
 Good skills in keyboard and operating computer systems (office).
 Capable to follow instructions.
 Excellent written and verbal communication skills in English.
 Demonstrate the ability to work well with people, external customers.
 Strong organizational, and time management skills.
 Team Work Skills.

PC REQUIREMENTS:
 PCs processor: i5 or higher with 8 Gbs ram.
 It´s a must to have 2 PC monitors.
 Internet speed: 10mbs or higher.
 USB Headset with noise canceling.
 Wire connection (LAN) not Wifi.

Mínimo Nivel Académico Requerido

Bachillerato/Preparatoria/Secundaria

Mínimo Nivel de Inglés Requerido

Excelente

Mínima Experiencia Laboral Requerida

1 año

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